8. Accessing Course Content and Information

This topic describes how to access course content and information, including content that is not available when the course starts, archived course content, and additional information.

8.1. Troubleshoot Accessing Course Content

In many courses, all course content is available in the course outline on the Course page as soon as the course starts. However, in some courses, content becomes available at different times.

Course content might be unavailable for the following reasons.

  • The course team has scheduled specific content for release on specific dates. That content becomes visible on the course outline only on the date that the course team chooses. For more information, see Course Content with Release Dates.
  • Parts of the course have prerequisite content that you must complete. For more information, see Course Content with Prerequisites.
  • The course team has made specific course content unavailable after certain points in the course, such as after an assignment’s due date has passed or after the course end date.

8.1.1. Course Content with Release Dates

When course content has release dates, the content is only available on or after those dates. Many courses release content at a specific time every week.

For information about your specific course, you can check the updates on the Course page, or you can ask questions in the course discussions.

8.1.2. Course Content with Prerequisites

Some courses have content that only becomes available after you achieve a minimum score in another section. In the course outline, this content appears with a lock icon and the name of the section that you must complete, or prerequisite.

The course outline showing a lock icon next to the name of a section.

Note

In the edX mobile app, sections that have prerequisites are not visible in the course outline until after you complete the prerequisite.

When you try to open a section before you complete the prerequisite for that section, the section page shows a message such as the following message, along with a link to the prerequisite section.

You must earn a passing score for 'Section N' to access this content.

After you complete a section’s prerequisite, the section is visible in the course outline with an unlocked icon, and you can open and complete that section.

The course outline showing an unlocked icon next to the name of a section.

8.2. Access an Archived Course

You can enroll or continue to work in some courses even after the course end date. These courses are archived, which means that while you can access the course content, you cannot submit answers for graded problems or participate in course discussions.

To view the content of an archived course, follow these steps.

  1. On your dashboard, locate the course.
  2. Select View Archived Course.

8.3. View a Final Course Grade

To view your current grade in a course that has not yet ended, see Checking Your Progress in a Course.

To view your final grade in a course that you have completed, follow these steps.

  1. On your dashboard, locate the course. Your final grade appears under the course name.
  2. Optionally, print your dashboard to obtain a record of your achievement in the course.

You can also view the course and open its Progress page to view your final grade, as well as your grades on all course assignments.

8.4. View Certificate Status

If you are enrolled in a certificate track for your course, updates on the status of your certificate, and options for accessing earned certificates, are available in the course card on your dashboard.

For example, if you have earned a certificate and the course team has generated certificates for the course, you can use the View Certificate option to access your web certificate.

Dashboard with course name, grade, and link to the certificate.

For information about how to access certificates, including how to view, print, and share certificates, see Receiving and Sharing edX Certificates.