16.4. Online Proctoring Rules for Learners

This topic describes the proctoring rules for learners taking an edX course for credit.

Note

The proctoring rules listed in this topic are the basic rules that most courses use for “closed book” exam situations. If a particular exam in your course has different rules, such as allowing you to access reference material or use a calculator or pen and paper during the exam, your course team will let you know. The rules that your course team announce to you are the rules that will be used to judge your exam.

If you are not told that your exam has different proctoring exam rules, make sure that you follow the “Closed Book Exam” rules that are described in the following sections.

16.4.1. Overview of Online Proctoring

EdX.org uses an online proctoring service to provide monitoring for certain exams. Learners who take proctored exams are required to adhere to a set of defined rules to receive a Satisfactory result from the proctoring service.

The proctoring rules listed in this topic are the basic rules that most courses use for “closed book” exam situations. Your course team might decide on different rules for a proctored exam in your course, such as allowing you to access reference material or use a calculator during the exam.

Learners are responsible for testing their systems with the proctoring software well in advance of all online proctored exams in their courses, so that any troubleshooting that is required can be accomplished. Some courses include practice proctored exams, so that learners can experience an example proctored exam, including the software download and system check steps.

As with other ID-verified assessments and exams, learners will be asked to establish their identity during the proctored exam process by supplying a photo ID with a name that matches the full name they use in their edx.org account.

Note

If you require additional time or any specific accommodations or exemptions to the exam policies in order to complete a proctored exam, contact your instructor or edX Support.

16.4.2. Test Environment Requirements

To pass a proctored exam, learners must make sure that the environment in which they take the exam meets the following requirements.

16.4.2.1. The Room You are Taking the Test In

Note

Each time you take a proctored exam, you are asked to perform a webcam scan of the room that you want to take the exam in. You do not need to take all of your proctored exams in the same room, but you must take each exam in the room that you scanned for that exam.

  1. Take the exam in the same room that you scanned during the proctoring setup for the current exam.

  2. Do not move to another room during the exam. The exam must be started and completed in the same room.

  3. Do not leave the room during the exam for any reason, unless you have been specifically permitted to do so in posted guidelines for a particular exam.

  4. While you are taking the proctored exam, no other person is allowed to enter the room in which you are taking the exam.

  5. Make sure the room is well lit. The lighting in the room must be bright enough to be considered “daylight” quality. Overhead lighting is preferred. If overhead lighting is not available, the source of light should not be behind you.

  6. Sit at a clean desk or table, not on a bed or couch.

  7. Clear the desk or table of all materials such as books, papers, notebooks, calculators, and so on, unless you have been specifically permitted (in posted guidelines) to have such materials available for a particular examination.

    In addition to pens, paper, calculators, textbooks, and notebooks, the following tools should not be on your desk or used during your proctored exam.

    • Phones.
    • Programs such as Excel, Word, Powerpoint.
    • Communication programs such as Skype.
    • Any website page other than the exam window in your course, including other content on edX.org.
  8. Make sure there is no writing visible on the desk or on the walls around you.

  9. Make sure you do not have more than one display or monitor connected to the computer on which you are taking the exam.

  10. Do not have music or television playing in the background during the exam.

  11. Do not use headphones, ear buds, or any other type of listening equipment.

  12. Do not talk to anyone else. During the proctored exam you must not communicate with any other person by any means.

  13. Do not use a phone for any reason during the proctored exam.

16.4.2.2. The Computer You are Taking the Test With

  1. Make sure you do not have more than one display or monitor connected to the computer on which you are taking the exam. For example, if you usually use a laptop with a monitor connected, disconnect your monitor and use only the laptop screen.
  2. Before starting your proctored exam, close all other programs or windows on your testing computer.
  3. The following tools should not be used during your proctored exam.
    • Programs such as Excel, Word, Powerpoint.
    • Communication programs such as Skype.
    • Any website page other than the exam window in your course, including other content on edX.org.

16.4.2.3. Your Personal Behavior

  1. Dress as if you are in a public setting.
  2. Do not leave the room during the exam for any reason, unless you have been specifically permitted to do so in posted guidelines for a particular exam.
  3. Do not move to another room during the exam. The exam must be started and completed in the same room.
  4. Do not have music or television playing in the background.
  5. Do not use headphones, ear buds, or any other type of listening equipment.
  6. Do not talk to anyone else. During the proctored exam you must not communicate with any other person by any means.
  7. Do not use a phone for any reason during the proctored exam.
  8. While you are taking the proctored exam, no other person is allowed to enter the room in which you are taking the exam.

16.4.3. Consequences of Violating the Policy

If you violate the online proctoring rules in a way that results in your proctoring session being given an Unsatisfactory status, you are not eligible to use the course for academic credit, even if you have achieved a passing grade.

If you have questions about your proctoring exam status, go to http://edx.org to contact edX Support, or consult your course team.